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Before filling out the form, please watch this video first:
Please fill out the form below to request a review of a service call that has been charged to you.
Please note:
* You can only request a review for a service call that you have been charged for within the last 7 days.
*The processing time for a review may take up to 14 business days from the date of application, a reply will be sent via SMS and/or e-mail.
* You can only file a review request if it’s a case of intentional misuse or a Spetz technical error.
* Submitting more than 3 requests for service call reviews with inaccurate information may unfortunately block your ability to make future requests.
* If your service call review request is approved, our system will credit the amount that you were charged back to your Spetz account. No further action is required on your part.
We are proud to serve thousands of customers who are regularly using the Spetz app every month. This is thanks to the all service providers who join Spetz. If you're here, you are a trusted professional!
Did you know in the Spetz system, you can switch to an "unavailable" status so that you don't receive customer enquiries when you are too busy or unavailable to take a job. This option is open to all service providers at any time through the Spetz for Specialists app.
The Spetz app knows how to connect the most relevant service provider to individual customers at the moment they are looking for a service. Just define your areas of work inside the app.
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